Got a question? Ask it. Order status, a product detail, a return or anything else. Use the form below or reach us directly.
We can help with:
- Order and delivery status
- Product details, sizes and materials
- Returns
- General questions
Email: support@urban-parker.com
Phone: +1 833-706-1476
Hours: Monday to Friday, 9:00 AM to 6:00 PM Pacific Time. Closed weekends and holidays.
Response time: Within 24 to 48 hours on business days.
Have your order number handy. It gets you an answer faster.
Starting a return? Email us first. Approved returns go to our US returns address in Renton, WA. Full steps are in our Return Policy.
Urban Parker is an online store operated by MOAR BRANDS CORP., a company registered in British Columbia, Canada (Registration No. 777566837BC0001).
Registered business address: 329 Howe St, Unit #998, Vancouver, BC V6C 3N2, Canada
US returns address: 616 Shattuck Ave S, Renton, WA 98057, USA (returns only)
Neither address is a store, and our Vancouver address does not accept returns.